Welcome to minifurnish (operated via minifurnish.com). This Shipping Policy outlines our operational procedures regarding the dispatch and delivery of our compact furniture products to customers across the European region, in accordance with applicable Dutch and European Union legal frameworks.
1. Dispatch Location and Logistics Partners
- Dispatch Address: Productiestraat 4, 4283JM Giessen
- Logistics Collaboration: To ensure reliable delivery across our target European market, we partner with major established international carriers, including DHL, FedEx, and UPS Priority services.
2. Shipping and Transit Timeframes
- Standard Transit Window: Delivery of our compact furniture products typically requires between 6 to 12 working days following order fulfillment.
- Automated Tracking Notifications: To keep you informed throughout the fulfillment lifecycle, our automated system dispatches tracking updates directly to the email address provided at the time of your order at key logistical milestones, including order dispatch, arrival at local logistics hubs, and local out-for-delivery status.
3. Delayed Shipments and Investigations
Should an order exceed the standard delivery timeframe, our team will initiate a formal investigation with the respective carrier. Based on the outcome and findings of the carrier investigation, we will determine the appropriate resolution, which may include a full refund or a replacement shipment.
4. Risk of Loss and Delivery
In strict adherence to European consumer protection legislation, the risk of loss or damage to goods remains with minifurnish.com until the consumer (or a third party indicated by the consumer other than the carrier) has physically received the goods.
5. Contact Information
If you have any questions or require further assistance regarding your shipment or order status, please contact our support team directly:
B4 Technisch Meubilair BV
Email: furniture@minifurnish.com
Address: Productiestraat 4, 4283JM Giessen
Phone: +31 736491212